Communicate Information

Unit Code:

RIICOM301A — Communicate Information

RTO:

Box Hill Institute of TAFE

Bookings:

Diane Wilson – 03 9286 9711

Focus:

This unit is specific to your employees involved in running safety or production meetings and will cover setting an agenda, running a meeting and preparing minutes. This unit is part of RII30109 – Certificate 3 in Extractive Industries Operations.

Specific skills

• Understanding of procedures including determining the order of events, motions, etc.
• Purpose and development of an agenda and minutes
• Roles and responsibilities in the conduct of meetings
• Discussion skills including preparation, opening a discussion, running a discussion, effective participation, dealing with issues that may arise
• Understanding types of committees
• People skills including understanding others, dealing with others, assertiveness and self protective skills
• Skills in speaking to a group

Examples of application

• Running / participation in safety meetings, toolbox meetings, etc.
• Development of agendas and minutes for company meetings